Privacy Policy

Privacy Policy

PMJ Supply Co. (Permanent Jewelry South Africa (Pty) Ltd) is committed to protecting your personal information. This policy explains how we collect, use, and protect data when you use our website at pmjco.co.za.

Information We Collect

We collect information you provide directly — name, email address, phone number, shipping and billing address, and payment details when you place an order. We also collect browsing data automatically including IP address, browser type, pages visited, and referring URLs.

How We Use Your Information

  • To process and fulfil your orders
  • To send order confirmations and shipping updates
  • To respond to customer service enquiries
  • To send marketing emails (only if you have opted in)
  • To improve our website and product offerings

Sharing Your Information

We do not sell or rent your personal information to third parties. We share data only with service providers necessary to operate our business — including our payment gateway (Bob Pay), courier partners, and Shopify (our ecommerce platform). These providers are contractually obligated to protect your data.

Payment Security

All payment transactions are processed securely through Bob Pay. We do not store your credit card details on our servers.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at sales@permanentjewelrysouthafrica.co.za.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Last updated: May 2026

Enquiries: sales@permanentjewelrysouthafrica.co.za